myitlab Support Page

The following links are resources are intended for Sorrell College of Business faculty and students to help with the setup and use of Pearson's myitlab product.

myitlab Home

myitlab FAQ

myitlab Diagnostics Tool

Note: Pearson Education now has a Home Diagnostics Tool Kit available, which performs many of the same diagnostics that this tool provides. The SCOB tool is no longer undergoing further development, but is kept available here for reference purposes.

The myitlab Diagnostics Tool is designed to help diagnose any problems that may cause myitlab not to function as expected on your computer.

To use the tool, download it using the link below and save it to a location on your computer (such as your Desktop). Then, double-click the program icon. To run the diagnostics, click the Run button. When the diagnostic tests have finished, you may export or e-mail the results to your instructor for further assistance.

Download the tool

Support for Dial-Up Users

If you are an eCampus student enrolled in IS 2241 or MBA 5505 and you have a dial-up connection to the Internet, you can request a DVD that contains all the files needed for myitlab assignments. This request must be placed through your instructor. The DVD comes with a video that instructs what to do with the DVD. The instructions are also available in text format.

Once copied to the correct location on your computer, the files will no longer need to be downloaded from the Internet. This will result in a significantly improved start-up time for assignments and a more reliable experience overall.

Student Registration Walkthrough

Details